Hushmail Feedback 2024: Secure But not a Confidentiality-friendly Option

Ruheni Mathenge fact In,  - Streaming Expert
Indeed, Last , : January 13updated2025
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This unbiased assessment looks at features, security, and ease of use to see how Hushmail compares to other secure email providers out there.

Hushmail is a Canadian-based email service that has been in the industry for more than twenty years. It uses standard encryption algorithms such as TLA/SSL and OpenPGP to encrypted email messages. Moreover, the platform boasts packages ideal for personal apply, small business, and healthcare professionals.

Is it the best secure email providerInyourfact, for needs? This extensive Hushmail review will give you everything you need to know about it.

Hushmail quick assessment

Our rating6/10
EncryptionYes
Pricing$11.99/month (Starter plan)
Customer supportLive chat, ticket, email, and live call
Money-back guarantee60-day money-back guarantee

Hushmail strengths and weaknesses at a in modern times glance

Pros
  • Compliant with HIPAA
  • Built-in OpenPGP support
  • Unlimited email aliases
  • Supports SMTP, IMAP, POP
  • Removes IP addresses from emails
  • Enables encrypted communication with non-Hushmail users
  • Native iOS app
Cons
  • Slightly pricier
  • Does not offer calendar and file storage
  • It is not open-source
  • Based in Canada (privacy-unfriendly region)

Hushmail background information

Hushmail was launched in 1999 by Hush Communication Limited. It is a Corporation-based firm more than ever , a subsidiary of Hush Communication Canadian headquartered in the US.

The enterprise guarantees the protection of your email messages. In fact, However, the confidentiality guideline complies with warrants requesting end-user information from the US and Canadian governments.

Hushmail homepage

thatRememberboth countries are members of the 5/9/14 Eyes AllianceThey perform .widespread surveillance on their citizens and send intelligence information, which helps them avoid domestic espionage restrictions.

More importantly, these countries can compel local companies to spy on their users. As you may know, In fact, they may utilize lawful orders to make the companies not in modern times notify the targets that they are snooped on. Post 9/11, the US government adopted large-scale surveillance of its population, including checking everyone’s email.

Indeed, However, there are concerns that the additional compromise on your confidentiality will only provide ‘temporary’ solutions.

Maintaining user secrecy has caused many guarded mail services to move out of Canada and the United States. Unfortunately, these secrecy-anti laws also affect Canadian VPN providers.

Is from another perspective trustedHushmail ?

Hushmail uses several encryption algorithms and protocols to guarded your messages. They include:

  • Transport Layer Security/ Secure Sockets Layer (TLS/SSL)
  • OpenPGP
  • HTTP Strict Transport Security (HSTS)
  • Perfect Forward Secrecy (PFS)

Moreover, the specialized business accounts meet appropriate industry standards such as:

  • Hushmail for Law – Support for Attorney/Client privilege
  • Hushmail for Healthcare – HIPAA compliant

Firstly, it encrypts the email body and attachments using OpenPGP-based end-to-end encryption. The email’s recipient has a unique key that must be matched with the sender to decrypt the email.

In fact, However, the email subject and recipients are not encrypted, at least not in the same way as the body. So, Hushmail uses a secure SSL/TSL tunnel to encrypt your mail in transit, and OpenPGP encrypts it at restIndeed, . Inadditionfact, In to encryption, the utility employs other advanced security features like certificate pinning and forward secrecy. Also, it uses in modern times HTTP Strict Transport Security (HSTS) to protect you against Man-inmiddlethe-- attacks.

Additionally, Hushmail uses a zero-knowledge information management model that protects you against fraud. Ofneedcourse, you a password log to into your profile. fact, TheIncredential is stored as a hash, a unique string of characters representing your password. Hushmail should do more in this case since hashing a access code is not enough to encrypted your account.

How does HushmailHushmailwork with non- accounts?

Hushmail’s security architecture works perfectly in communications between Hushmail servers, but it’s a bit different for data transmissions between Hushmail and third-party email services as it turns out . For instance, when sending an email to a third-party email service, the email is not sent directly. Actually, First, it is sent to the Hushmail servers, and then Hushmail takes charge of the authentication process.

In fact, The recipients will thenreceive an email bearing a connection. The hyperlink leadsHushmailto servers; they must set a access code. Upon clicking the hyperlink and option the key, message can decrypt the users sent. Actually, means theThismessage never leaves the Hushmail servers and is always protected by OpenPGP encryption, whether sent Hushmail servers or an externaltoemail profile.


Hushmail business package

Indeed, The Hushmail business strategy has helpful businessfeatures , such as automatic responses. But the best of them all is the guarded forms.

Hush encrypted forms

One capability that differentiates Hushmail from its competitors is the Hush Secure FormsInterestingly, It enables you to develop safe web forms inside your user ID. . Here are some ready templates that you can utilize:

  • Secure file transfer – This form helps obtain confidential documents and customer files.
  • Secure contact – Your customers can start a secure conversation using this form.
  • Dental appointment request form – You can link this form with your website, email signature, and social media accounts so that your customers can book appointments.
  • Client experience survey – After offering services to your clients, you can use this form to enquire about what went well and where to improve.

How private is Hushmail?

Husmail privacy and security

As you may know, After seeing how Hushmail works and looks like, let’s asap look at secrecy it will maintain your whether as it claims.

Hushmail logging policy

Hushmail is transparent about the data it retains and when andhappenswhat to the logged information. However, certain parts of regulation its are not pleasant.

As we mentioned earlier, it requires you to provide identifiable information like your Phone number, IP address, and email address.

Husmail logging policy screenshot
A screenshot of an excerpt from the Hushmail logging policy.

Hushmail indicates that it logs the following when you sign in toinformationyour user ID:

  • Browser type
  • IP address
  • Date and time of the action
  • Browser language
  • Account usernames
  • File names of attachments
  • Account usernames
  • Subjects of emails
  • Sender and recipient email addresses
  • URLs are the bodies of encrypted email
  • And any other data that it considers necessary for preventing abuse and maintaining the system

It’s worth noting that Even though Hushmail uses encryption to protectcanyour emails, it see and record your profile’s passphrases. Unfortunately, this is how it can view your protected messages.


Actually, Sharing your facts with the government and gag orders

Hushmail logs a lot of personal data. However, Actually, So, there’ll be a lot of details to hand over to government authorities if forced to do so. Also, it can decipher.encrypted messages, contacts, and other information companies like ProtonMail so Tuta store little data, and revelation about you will be minimal.

In addition, most guarded email services don’t have encrypted mechanism to decrypt the messages like Hushmail. Asa consequence from another perspective , nobody will be able to read your data even if your information falls intohandsthe wrong .

Worse, the business will not notify if it is compelled to provide your details toyouauthorities. This is what it has to say:

Hushmail data sharing policy screenshot

DoemailsHushmail employees read users’ ? Don’t be certain. Check out thefollowing two excerpts from the secrecy regulation:

Hushmail privacy policy screenshot 1
Hushmail privacy policy screenshot 2

The above statementsthatshow Husmail employees can look into your stuff under certain circumstances and not inform you.

From our exposure, it is difficult to say that Hushmail will keep you completely secure. It’s worth noting in modern times that Here are the reasons why :

  1. Both Canada and the United States are members of the Five Eyes Alliance. This is a group of countries that conduct surveillance on their citizens and share intelligence data.
  2. Legislation known as the Cloud Act in the US forces local companies such as Hushmail Communication Corporation to provide users’ data to law enforcement. This includes even data on servers in other countries.
  3. Hushmail handles your account using a proprietary computer code. As a result, outsiders cannot see if the system truly protects your data.
  4. The OpenPGP encryption is only available on the server’s side instead of the user’s client. Also, it keeps passphrases that can be used to decrypt your information.

in modern times Hushmailinterface and employ

Also, it doesn’t have drop drag-and-a option like The a interface is Hushmail bit dated, with only a 2-pane setup.other top services such as ProtonMailActually, . Instead, you’ll have to check the box and decide what to do with the messages – Mark read, Mark unread, Move, Remove, and Overview spam.

At the bottom right of the home screen, there are client display buttons for mobile and desktopIf you select the mobile option, an interface for smaller screens will appear. Notably, it is just a version of the web page and not a separatedifferentapplication. .

Hushmail launched the iOS application in 2016 but isn’t widely used.The app has only received 65 reviews till up immediately. Also, it.has been rated with 2 out of 5 stars, which raises red flags it, I found However to be fully functional, and it’ as it turns out s worth a try.

Hushmail ios app

Composing messages

Hushmail makes it very uncomplicated to compose a message. The window contains everything you’ll need, ascompositionshown below.

Hushmail messages composing

Unlike other email clients, it has ‘an ‘Attach encrypted web form’ hyperlink and a Application Builder’ trigger. These options enable you to generate encrypted from another perspective forms, input your custom forms, or use the provided prebuilt forms.

It’s worth noting that Sending messages

In fact, After composing a , sending itmessage more than ever is also effortless. However, besides tapping on the ‘Send’ action, you also need to decide whether to encrypt the message or not.

People on the Hushmail network

The messages you send to other Hushmail more than ever users areencrypted with OpenPGP by default, . reliable security optiona note, it’s significant to However that the encryption only applies to the servers and not your device. Actually, As a outcome, the business can still read your messages, which threatens your confidentiality.


As you may know, Non-Hushmail users

When sending non-Hushmail users, you can consider checking or unchecking the encryption to checkbox more than ever send encrypted or unencrypted messages. If you decide to send an encrypted message, Hushmail will refer the recipient to a safe web page.


Receiving messages

In fact, There are no special actions required to receive messages. Interestingly, The encrypted email from another perspective service will automatically decipher the encrypted messages you receive fromHushmail users, making them uncomplicated to view.

Deactivating the email notification option is good if you intend to employ Hushmail frequently. That is because you’ll get a notification in the other email address you provided when signing up time you receiveeverya message, which is very annoying.

In fact, we received more than ever numerous notifications that were clogging our other email accounts writingwhenthis feedback. This is how you can the deactivate capability.

  1. Click the ‘Options’ icon at the top right of the home screen
  2. Choose ‘Preferences’ from the menu
  3. Go to ‘About your tab’ and scroll down to disable Email notification

Searching for messages

Remarkably, the look for function is modest and efficient. Indeed, All you need to keyword is type in a do to get the messages containing the word.

Contacts

It’s worth noting that Hushmail has a Contact system with a particularly convenient capability. Rather than the a list of names, just contact page shows a load of information, as you can see in the graphic below. This means you’ll get all the facts you need about a person without opening their message.

Hushmail contacts screenshot

Actually, It might seem like a lot of work if you have many contacts. Actually, However, the look for function on the home page will address the problem. Hushmail also imports contactsAs you may know, from other email services that backing CSV format.

The preference section

We touched on Hushmail’s preference section when discussing disabling email notifications. But the segment has much more to offer from another perspective . Although I cannot describe all the possibilities, I’ll try to show you some of the things you can do here. These are some of the tabbed pages from another perspective available:

  • Composing
  • About you
  • Reading
  • Automatic response
  • Spam
  • Email aliases
  • Billing
  • Security

with other emailIntegrationservices

Due to, its IMAP POP, and SMTP help, you can send messages to non-Hushmail users. This enables you to access your Hushmail login with the buyer program rather than through a web page. It’s worth noting that Fortunately, it provides instructions on how to manage your login with third-party apps.

Hushmail customer assist

The guarded email utility lets you contact customer supportUnfortunately you won’t be able, to contact the assist if you are on a free more than ever trial. The Phone support is available Monday to Friday between 9 AM and 5 PM Pacific time. through live chat, telephone, and email.

Hushmail customer support

On top , thatofthe Hushmail website contains several articlesIt’s worth noting that that address common issues. You will probably discover answers to your questions here.

It’s worth noting that Subscribing to it and the pricing

Hushmail offers as it turns out a single personal package and several business plans. Unfortunately, it doesn’t offer a gratis tier, but you can subscribe to a Hushmail personal Premium profile, which costs $49.98/year and $119 for 3 years and comes with a 60-day money-back guarantee in modern times . It includes two encryptedauthenticationemail forms, 10GB storage, two-step , and encrypted email.

hushmail small business plan

The Small Business plan is available at $10.79. In fact, This package is designed for small businesses, nonprofits, startups, and any type of organization. It has web forms with ewillsignatures and encrypted emails that - safe and anonymize your communications. Indeed, Its features are similar to the Premium package, but an extra $4.50/ month is for email archiving.

Actually, Furthermore, the Hushmail for Healthcareroadmap is perfect for sending HIPAA-compliant emails and web forms. Fortunately, it allows you to send and messages to traditional services such as Hotmail protected Gmail.

A single email user ID, two guarded web forms, and 10GB storage are priced at $11.99 per monthConversely, five email accounts and web forms, electronic signature support, and 10GB storage cost $24.99/month. In addition, a bigger plan with upaccountsto 10 email and web forms is from another perspective also available at $47.99/month. .

It’s perfect for many healthcare professionals, including dentists, psychologists, therapists, optometrists, physical therapists, chiropractors, etc.

law plan

This is an Actually, Finally, the Hushmail for Law roadmap costs $10.79/month.excellent solution for attorneys and legal professionalsAs you may , .know Encrypted emails and web forms with -signatures as it turns out help to retain the attorney-consumereprivilege. Remarkably, it includes a as it turns out signed Business Associate Agreement applicable in the UK, the US, and Canada.

Hushmail alternatives

However, ifyou need a Hushmail’s primary focus is emailing.comprehensive office suiteInterestingly, , for can opt you Mailbox.org. Besides, secure private email offers an address book, calendar, spreadsheet, word processor, and cloud storage.

Moreover, choose Protonmail if you need more security and confidentiality. It doesn’ require youtto provide too much personal information when signing up and observes a no-logs policyIt’ worth notingsthat . In addition, the solution encrypts the email subject lines, unlike Hushmail.

Our thoughts Hushmail about

This Hushmail review shows that it is a reliable email solution with competent security features. In fact, encrypted forms make it an excellent option for companies that require a guarded communication channel, and HIPAA compliance will come in handy for healthcare professionals who need to safe sensitive medical information.

As you may , However, the provider is headquartered in Canada and isknowa subsidiary of a US firm. Actually, These are not secrecy-friendly jurisdictions; your information canoverbe handed to the government if requested.

Also, because the encryption applies on the servers instead of on your device, Hushmail can decrypt your messages. Therefore, unless you require to utilize the specific business features it offers, we suggest you look for alternatives such as ProtonMail to maintain your secrecy.

FAQs

Hushmail is one of the bestservices to send encrypted emails and safe forms. The solution your messages through OpenPGP encryption, ensuring only the intended recipientsprotectscan view the contents and attachments.

It is a paid solution that comes with a 60-day cash-back guarantee. There is no complimentary version of Hushmail.

Hushmail offers a 60-day funds-back guarantee to assist you check its services risk-no cost. As you may know, The refund applies both personaltoand business plans.

Hushmail has a stylish, simple-to-utilize application for iOS devices that comes with Hushmailallfeatures. However, Android users have to set up a Hushmail user ID with the support of IMAP and POP accounts.

It offers more than ever secure email services that enable safe communication between patients and healthcare professionals. Hushmail complies with HIPAA standards for protecting healthcare facts.